Frequently Asked Questions
Everything you need to know about our clean beauty rituals and island-inspired skincare.
Are Archipelago products cruelty-free and vegan?
Yes, all our products are 100% cruelty-free and we never test on animals. The majority of our collection is vegan, though a select few items contain ethically sourced beeswax or honey. Please check the ingredient list on each product page for specific details.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout if you need your glow-up essentials sooner.
What is your return policy for opened skincare products?
We want you to love your skin. If a product isn't a perfect fit, you can return it within 30 days of purchase, even if it has been lightly used. Simply contact our support team to initiate a return.
Do you ship internationally?
Currently, Archipelago ships to the United States, Canada, and select European countries. International shipping rates and delivery times vary by location and are calculated at checkout.
Are your glass bottles and packaging recyclable?
Sustainability is at our core. Our glass bottles are 100% recyclable, and our outer packaging is made from FSC-certified paper. We encourage you to rinse and recycle all components according to your local guidelines.
How can I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey to your doorstep.