Returns & Exchanges

At Archipelago, we want you to feel confident in your skincare journey. If you are not completely satisfied with your purchase, you may return your items within 30 days of receipt for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Carefully pack the unused or gently used products in their original packaging to ensure they are protected during transit.

• 3.
  Ship It Back

  Print your prepaid shipping label provided by the portal and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the return, we will issue a refund to your original payment method within 5-7 business days.